SHIPPING & RETURNS
Return & Exchange Policy
Should your Studio NK purchase not meet your expectations or should you change your mind, you may return the product within 14 days after delivery, for a full refund or an exchange.
- Go to www.studionkistanbul.com and use your order details to log in. You can select the products that you wish to return, and indicate whether you want a refund or an exchange. Should you ship your returns back, you can use the prepaid return label that was included in the original shipment.
- Take your returns to one of our store locations, where we will process your refund or exchange. Haarlemmerplein 13, 1013 HP, Amsterdam The Netherlands.
After we have correctly received your returns at our warehouse, we will refund the products total purchase amount to the payment method used to place your original order within 5-7 business days. If you chose to receive an exchange product, these will be re-shipped within 1-2 business days after we received your return.